National Secretary's message

Mrs Helena Appiah-Kubi is the National Secretary of the Power Queens Club. She shared with us a special message from the Managing Director.

Revenue Collection

According to her, the first concern is the revenue collection. She said due to the power outages, the revenue collection has reduced. People now use less of our product which is power and therefore pay less. Mass disconnection will be the antidote for our defaulters to pay us. It is very difficult to disconnect customers due to the current power outages but we still have to do it.
Due to the decrease in revenue, money for operations is not enough. She therefore advised Queens who are in the habit of conniving with people to inflate bills to desist from that. We should all help ECG to stand on its feet in times of crisis.
As part of our National programme, the club has embarked on revenue collection competition. Each region has set a day in each quarter of the year for a special revenue collection and the outcome is reported to the National Secretariat. The revenue collected will be ranked, taking the regional targets into consideration and the region that will emerge first on the list will be awarded at the next congress.
According to her, we have to be very active to help ECG to achieve its objectives and strategic goals.

Districts Offices

She said the vision of the MD is to empower the districts. The districts currently are regarded as the engine of growth. The regional offices do not have direct customers like the districts and therefore do not generate more revenue. The well educated staff would be sent to the districts to prove themselves and help the Company to improve upon its current position. She said we must prepare our minds that most of the regional staff will be transfered to the districts very very soon.

Attitude
she also urged us to change our attitude towards work and customers. How do we relate to our customers? If we have to rate ourselves, is it satisfactory? We must try very hard to satisfy both internal and external customers if we want to help ECG redeem its good corporate image.

District Managers (DMs)

ECG is changing and the vacancy for DMs are not going to be for technical men or women only. District B and C are available for people who are competent and have the qualifications to work. She wants as many ladies to apply. She advised us to develop ourselves for future challenges.
The conditions are that you should know the operations of ECG. She advised us to go to our collegues in the other units to educate ourselves on their job. We should ask questions.

She concluded by saying that, we should not let the self development be wasted but it should reflect on the job because ECG is changing and we have to change too.